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      Tag: mobile payments

      What’s Holding Up Contactless Payments in the US?

      Contactless payments in the US have been lauded for years as the next consumer payment trend. Aside from a few very large retailers and transit use in cities like New York, Boston and Chicago, however, there are not many merchants that accept contactless payments in today’s market. This post will discuss why US contactless payments…

      July 31, 2018 by wcapra No comment(s) PAYMENTS+, RETAILSYSTEMS+ card issuance, Contactless, contactless payments, dual interface cards, EMV, mag stripe, mobile payments, MSD, Payments, quick chip, transactions, US payments, wearable devices, wearables
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      Voice Assistants: A New Mobile Frontier for Merchants, Part II of II

      In my previous article, we took a look at the rise in adoption of voice-activated personal assistants by consumers. This follow-up will examine the effect that the rise in voice assistant adoption will have on the merchant landscape. Voice-activated assistants, such as Amazon’s Alexa and Apple’s Siri, are allowing consumers to control home automation functions,…

      May 30, 2018 by wcapra No comment(s) DIGITAL+, PAYMENTS+ Alexa, amazon, apple, apple pay, Bixby, Consumer Engagement, Cortana, mobile payments, order automation, personal assistant, personal voice assistant, Siri, smart speaker, voice assistant
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      Cashiering Enters the Mobile Age

      The following has been re-posted from Convenience Store Decisions. The original article can be found here.   Hand-held devices aren’t just convenient; they are the secured cash registers of the future. By Ed Collupy Looking back, I always wanted the opportunity to checkout a customer using a brass cash register, not just seeing and admiring…

      May 10, 2018 by Daniel Kahan No comment(s) PAYMENTS+, PETRO+ ACH, barcode, cash register, checkout, conexxus, diital security, ECR, electronic cash register, EMV, handheld pin pad, line busting, mcommerce, mobile payments, NCR, pci, pin pad, pinpad, point of sale, POS, ZipLine
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      Forecasting the Future of Digital Wallets

      The question of digital wallet acceptance is a tired one – but for many merchants a decision they might want to reconsider.  Stored credentials, defined as a system or service that stores multiple payment methods for use across multiple websites, is not a new concept.  In fact, many would say it’s not even a hot…

      March 12, 2018 by wcapra No comment(s) DIGITAL+, LOYALTY+, PAYMENTS+ Android, AndroidPay, apple, ApplePay, Consumer Engagement, customer engagement, Digital, digital wallet, digital wallets, googlePay, Mobile, Mobile Payment, mobile payments, mobile wallet, mobile wallets, payment service provider, Payments, PayPal, venmo, wallet
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      The Voice Assistant: A New Mobile Frontier for Merchants, Part I of II

      Voice activated personal assistants like Amazon’s Alexa or Apple’s Siri have exploded onto the scene.  It’s expected that by 2022, 50% of US households will have at least one smart speaker with personal voice assistant capability.[1]   While the number of devices in use is huge, the functionality they currently offer is just the tip of…

      December 21, 2017 by wcapra No comment(s) DIGITAL+, PAYMENTS+ Alexa, amazon, apple, apple pay, Bixby, Consumer Engagement, Cortana, mobile payments, order automation, personal assistant, personal voice assistant, Siri, smart speaker, voice assistant
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      Moving Forward With Payment Technology

      The following has been re-posted from C-Store Decisions. The original article can be found here. As EMV implementation wraps up, retailers must consider where mobile payment solutions are headed. By Ed Collupy The baseball season is in full swing and I’m reminded as I continue to think about card payments in the petro/convenience store industry…

      June 5, 2017 by wcapra No comment(s) PAYMENTS+, PETRO+, RETAILSYSTEMS+ C-Store EMV, data security, EMV, mobile payments, Payment Technology, Petroleum Technology
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      Spotlight on Loyalty: Part II of II

      Loyalty and the Consumer Experience This is Part 2 of a 2-part series. Part 1, “Five Assumptions That Will Doom Your Loyalty Program,” can be found here. Corporate loyalty programs are designed to drive consumers to spend additional funds and to encourage consumers to be loyal enough to their brand that they are willing to…

      May 17, 2017 by wcapra No comment(s) LOYALTY+ Brand Strategy, capraplus, Consumer Engagement, Consumer Loyalty, Loyalty, mobile payments
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      The Pitfalls to a Siloed Mobile Approach

      An All Too Frequent Scenario You have a popular loyalty program in place.  The overall adoption and use isn’t as high as you might like, but those who participate are extremely loyal. Your company is also rolling out a new mobile app for your customers in the coming months, but with one “minor” issue.  Your current…

      October 10, 2016 by wcapra No comment(s) DIGITAL+ digital payments, mobile engagement, mobile payments, project integration, project management
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      Social Commerce: The New Customer Service

      When we discuss the future of digital commerce, we can reasonably predict where we expect it to go. We know that tap-and-pay, the Internet of Things and the universal mobile wallet will continue to be formidable topics. At this point, we don’t know what shape digital commerce will take— which technologies, connections and functionalities will…

      April 21, 2016 by wcapra No comment(s) DIGITAL+ customer service, Digital, mobile payments, social commerce
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      Apple Pay: Not Yet Simple

      We spend increasingly more time with our faces buried in our smart phones. We rely on our devices to socialize, stay current, or save us a minute or two in our crazy, stressful lives.  So when Apple Pay launched in October 2014, promising a secure, simple payment solution to replace the cumbersome payment habit (wallet,…

      February 29, 2016 by wcapra 1 comment DIGITAL+ apple pay, Mobile, mobile payments
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