Skip to content
    W. Capra Consulting Group
    221 North LaSalle Street Suite 1325 Chicago, IL 60601
    1-312-873-3300
    info@wcapra.com
    Contact Us
    • Expertise
      • Payments
      • Retail Technology
      • Data Security
      • McAfee Pro Services
    • About
      • The Capra Difference
        • Leadership
        • Industry Leadership
      • Locations
        • Chicago
        • Nashville
        • Toronto
      • Work for Us
        • Job Opportunities
      • Contact
        • Contact Us
    • CAPRAplus
      • STRATEGIC FORESIGHT
      • CAPRAplus
        • PAYMENTS+
        • RETAILSYSTEMS+
        • DIGITAL+
        • PETRO+
        • LOYALTY+
        • SECURITY+

      Tag: frictionless

      Foundations of Innovation

      As consumer demand for touchless and frictionless experiences has risen rapidly during the COVID-19 pandemic, convenience retailers — on the average — are encountering greater challenges in meeting these needs than retailers in other verticals.

      November 9, 2020 by wcapra No comment(s) PETRO+ build vs buy, convenience, EMV, frictionless, outdoor emv, retail petroleum, touchless
      Facebook
      Twitter
      Google+
      LinkedIn
      Pinterest
      Read more

      Creating the Frictionless Journey Your Customers Want and Demand

      The following article has been re-posted from Convenience Store Decisions. The original posting can be found here. Create a powerful customer experience solution where the customer can easily identify and manage their relationship with your brand. By Ed Collupy These were insights & remarks I prepared for a session on Customer Engagement that I cohosted…

      November 7, 2017 by wcapra No comment(s) CAPRAplus consumer experience, Convenience Store, CSDecisions, customer journey, customer service, frictionless, NACS Show, NCR, self checkout
      Facebook
      Twitter
      Google+
      LinkedIn
      Pinterest
      Read more
      W. Capra Consulting Group © 2021.
      221 North LaSalle Street Suite 1325 Chicago, IL 60601
      1-312-873-3300
      info@wcapra.com
      • Twitter
      • LinkedIn