Skip to content
    W. Capra Consulting Group
    221 North LaSalle Street Suite 1325 Chicago, IL 60601
    1-312-873-3300
    info@wcapra.com
    Contact Us
    • Expertise
      • Payments
      • Retail Technology
      • Data Security
      • McAfee Pro Services
    • About
      • The Capra Difference
        • Leadership
        • Industry Leadership
      • Locations
        • Chicago
        • Nashville
        • Toronto
      • Work for Us
        • Job Opportunities
      • Contact
        • Contact Us
    • CAPRAplus
      • STRATEGIC FORESIGHT
      • CAPRAplus
        • PAYMENTS+
        • RETAILSYSTEMS+
        • DIGITAL+
        • PETRO+
        • LOYALTY+
        • SECURITY+

      Tag: amazon

      How C-stores Can Ward Off the Infiltration of Amazon

      The following has been re-posted from Convenience Store News. The original article can be found here. By Tammy Mastroberte, Convenience Store News – 03/21/2019 An Amazon Go store NATIONAL REPORT — Debuting its cashierless store concept in December 2016, Amazon entered the convenience space with Amazon Go. Now, with 10 locations open in Seattle, Chicago…

      March 25, 2019 by wcapra No comment(s) DIGITAL+, PETRO+ amazon, Amazon Go, C-Store, C-Store Technology, cashless, Digital commerce
      Facebook
      Twitter
      Google+
      LinkedIn
      Pinterest
      Read more

      India Drafts Policy to Reduce Influence of Large Tech Companies

      The following has been re-posted from Loyalty360. The original article can be found here. The draft of a new e-commerce policy has emerged in India, one that calls for a “level playing field” between Indian businesses and global competitors. The policy, if enacted, would require tech companies like Amazon or Google to store data collected…

      August 22, 2018 by Daniel Kahan No comment(s) DIGITAL+, SECURITY+ amazon, b2b, data analytics, data regulation, telecom, telecom regulation, user data, user privacy
      Facebook
      Twitter
      Google+
      LinkedIn
      Pinterest
      Read more

      Voice Assistants: A New Mobile Frontier for Merchants, Part II of II

      In my previous article, we took a look at the rise in adoption of voice-activated personal assistants by consumers. This follow-up will examine the effect that the rise in voice assistant adoption will have on the merchant landscape. Voice-activated assistants, such as Amazon’s Alexa and Apple’s Siri, are allowing consumers to control home automation functions,…

      May 30, 2018 by wcapra No comment(s) DIGITAL+, PAYMENTS+ Alexa, amazon, apple, apple pay, Bixby, Consumer Engagement, Cortana, mobile payments, order automation, personal assistant, personal voice assistant, Siri, smart speaker, voice assistant
      Facebook
      Twitter
      Google+
      LinkedIn
      Pinterest
      Read more

      Leveraging Payments to Enhance Your Business Model

      The subscription-based business model offer clear advantages, and many merchants may be overlooking opportunities for their business to grow in this space. Companies like Netflix and Hulu naturally lean toward a subscription revenue model, but less obvious products have found their way into the subscription space as well. The Subscription-Based Market “Subscription boxes,” such as…

      May 8, 2018 by Daniel Kahan No comment(s) LOYALTY+, PAYMENTS+, RETAILSYSTEMS+ amazon, amazon prime, blockbuster, blue apron, business model, cadillac, dollar shave club, hulu, john antioco, netflix, porsche, reed hastings, revenue, subscription, subscription box, subscription boxes, subscription model, subscription models, subscription payment, subscription payments, subscription revenue
      Facebook
      Twitter
      Google+
      LinkedIn
      Pinterest
      Read more

      Subscription-Based Revenue: It’s Time to Reevaluate Your Business Model

      Subscription-based revenue models offer clear advantages to businesses, and many merchants may be overlooking opportunities for their business to grow in this space. Companies like Netflix and Hulu naturally lean toward a subscription revenue model, but less obvious products have found their way into the subscription space as well. The Subscription-Based Market “Subscription boxes,” such…

      April 11, 2018 by wcapra No comment(s) LOYALTY+, PAYMENTS+, RETAILSYSTEMS+ amazon, amazon prime, blockbuster, blue apron, business model, cadillac, dollar shave club, hulu, john antioco, netflix, porsche, reed hastings, revenue, subscription, subscription box, subscription boxes, subscription model, subscription models, subscription payment, subscription payments, subscription revenue
      Facebook
      Twitter
      Google+
      LinkedIn
      Pinterest
      Read more

      The Cashless Trend

      Several organizations are making changes to go cashless or at least pilot the concept, including Massachusetts’ MBTA, American and United terminals in select airports (Miami being the latest) and Shake Shack’s recently opened cashless location in New York, to name a few.  Living in the Seattle area, I have access to two very publicized cashless…

      February 26, 2018 by wcapra No comment(s) DIGITAL+, PAYMENTS+ amazon, Amazon Go, cashless, checkout, consumer experience, customer experience, fraud, Payments, Pilot Store, QR code, Seattle, secure payments, Starbucks
      Facebook
      Twitter
      Google+
      LinkedIn
      Pinterest
      Read more

      The Voice Assistant: A New Mobile Frontier for Merchants, Part I of II

      Voice activated personal assistants like Amazon’s Alexa or Apple’s Siri have exploded onto the scene.  It’s expected that by 2022, 50% of US households will have at least one smart speaker with personal voice assistant capability.[1]   While the number of devices in use is huge, the functionality they currently offer is just the tip of…

      December 21, 2017 by wcapra No comment(s) DIGITAL+, PAYMENTS+ Alexa, amazon, apple, apple pay, Bixby, Consumer Engagement, Cortana, mobile payments, order automation, personal assistant, personal voice assistant, Siri, smart speaker, voice assistant
      Facebook
      Twitter
      Google+
      LinkedIn
      Pinterest
      Read more

      Click & Mortar

      The following has been re-posted from C-Store Decisions. The original article can be found here. Amazon’s Whole Foods acquisition shows brick-and-mortar and online retailing can help strengthen each other when brought together. By Ed Collupy With what seems like the click of the mouse, Amazon has made its entry into the physical retail store world…

      June 27, 2017 by wcapra No comment(s) PAYMENTS+, PETRO+, RETAILSYSTEMS+ amazon, Brick and Mortar, C-Store, online order, retail disruption, Retail Tech, Retail Technology, Whole Foods
      Facebook
      Twitter
      Google+
      LinkedIn
      Pinterest
      Read more

      Cover Charge? I Have to Pay to Get into this Club?

      The other day I heard someone refer to Amazon’s Prime Membership as a loyalty club. It took me by surprise. I always thought of Prime as more of a membership club – they charge a fee, so how can it be a loyalty program? At first I dismissed the term as a generic label to…

      April 13, 2016 by wcapra No comment(s) LOYALTY+ amazon, customer service, exclusivity, Loyalty
      Facebook
      Twitter
      Google+
      LinkedIn
      Pinterest
      Read more
      W. Capra Consulting Group © 2021.
      221 North LaSalle Street Suite 1325 Chicago, IL 60601
      1-312-873-3300
      info@wcapra.com
      • Twitter
      • LinkedIn