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      Category: PAYMENTS+

      Where Do Fraudsters Go?

      There are undoubtedly hundreds of cybersecurity and fraudulent attacks being committed at this very moment. While merchants have invested time, resources, technology, and hundreds of millions of dollars to protect sensitive company and customer data, fraud continues to rise at an exponential rate. Fraud is Migrating While the U.S. continues enabling EMV technology to combat…

      April 20, 2017 by wcapra No comment(s) PAYMENTS+, RETAILSYSTEMS+ capraplus, Card Not Present, Card Present, CNP Fraud, CP Fraud, data security, fraud, fraudster, security breach, W.Capra
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      Store Data Deserves Protection Too

      The following, written by W. Capra’s Ed Collupy, has been re-posted from C-Store Decisions. As c-store retailers implement enhanced inventory-management solutions, they should also consider doing more to secure inventory data. So much of the attention on data security in the last few years has been focused on payments and many companies throughout the convenience…

      February 6, 2017 by wcapra No comment(s) PAYMENTS+, SECURITY+ capraplus, data protection, data security
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      EMV: Stalled at the Pump

      The convenience and fuel retailing industry is buzzing about the announcements from VISA, Mastercard, and American Express that they will delay most of the liability shift for automated fuel dispenser (AFD EMV chip card transactions by 3 years. Convenience store operators and gasoline retailers were preparing to meet the October 1, 2017 deadline, and were…

      December 5, 2016 by wcapra No comment(s) PAYMENTS+, PETRO+, RETAILSYSTEMS+ EMV at the pump, petro EMV
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      No Reward in Overturning Debit Reform

      The following has been re-posted from Convenience Store Decisions. Swipe fees continue to eat away at retailer profits. The income banks gain when consumers use credit cards has increased by more than 50% since 2009, while debit card fees has increased at a slower rate. By Ed Collupy Front-page news is certainly an attention grabber.…

      November 1, 2016 by wcapra No comment(s) PAYMENTS+ Convenience Store, debit reform, NACS, swipe fees
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      How Ready Are They?

      The following article, from Digital Transactions, contains contributions from Terry Mahoney, Partner at W. Capra Consulting Group: “Now that merchants have had their EMV D-Day, it’s the turn of ATM owners and petroleum marketers. The compliance picture isn’t pretty. Here’s why, and what ATM deployers, C-stores, and others can do about it.” Read the full…

      October 18, 2016 by wcapra No comment(s) PAYMENTS+, PETRO+ C-Store EMV, EMV, Petroleum EMV
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      W. Capra at NACS

      NACS is fast approaching. Below are the sessions where you can find W. Capra. Come stop by for a visit! Session: Technology Edge CIO Panel Capra Resource: Loren Allston Role: Moderator Tuesday, Oct 18, 3:05pm – 3:55pm Session: Mobile Commerce – Let’s Get Real Capra Resource: Ed Collupy Role: Moderator Tuesday, Oct 18, 4:10pm – 5:00…

      August 15, 2016 by wcapra No comment(s) PAYMENTS+ MAG, NACS, Payments
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      An Engaged Think Tank

      The following is re-posted from NACS Online. The objective was simple: Bring together a few IT leaders from the convenience retailing industry and let attendees at the Conexxus Annual Conference in May hear what was on their minds. The aptly named “Think Tank” came together, and quite surprisingly, the three panel members brought forth people-…

      August 8, 2016 by wcapra No comment(s) PAYMENTS+, RETAILSYSTEMS+ conexxus, NACS, think tank
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      3 Keys to the Golden Rule

      Has technology taken over the world?  Our future seems to be driven by the next efficiency-maximizing cloud-based platform, or the next innovative gadget or app that promises exponential top line growth. As these technological changes move our world faster, I thought a friendly reminder about The Golden Rule would be appropriate. The Golden Rule is…

      July 18, 2016 by wcapra No comment(s) PAYMENTS+ communication, customer loyalty, development, engagement, golden rule, organizational growth, Payments, Technology
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      W. Capra at NACS

      For those attending the upcoming NACS Show in October, here are four sessions where you can find W. Capra. Come stop by for a visit! WHEN AND WHERE October 18-21, 2016 – Georgia World Congress Center, Atlanta, GA. Sessions TECHNOLOGY EDGE CIO PANEL Moderator: Loren Allston, W. Capra Consulting Group – Senior Consultant Panelists: Tom Colbert,…

      July 12, 2016 by wcapra No comment(s) PAYMENTS+ Conference, NACS, W.Capra
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      Chargebacks: More than a Minor Headache Since the EMV Liability Shift

      Five months after the 10/1/15 EMV liability shift of counterfeit and lost/stolen fraud from issuing banks to merchants, there is a growing concern throughout the payments industry regarding the high number of chargebacks being issued to merchants. While many merchants budgeted for an incremental increase, many merchants are seeing actual chargebacks volumes increase at an…

      March 11, 2016 by wcapra 1 comment PAYMENTS+ Chargebacks, EMV, Payments
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      5 IT Strategy Questions to Keep in Mind for 2016

      2014 was about asking questions. In 2015, the IT ecosystem geared up to determine what technology could address these questions. 2016 is the year for mass adoption of new technology and utilizing new infrastructures to address emerging challenges. From payments to consumer engagement to security, W. Capra presents the top five cross-functional questions that should…

      December 30, 2015 by wcapra No comment(s) DIGITAL+, LOYALTY+, PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+ 2016, Enterprise IT, Strategy, white paper
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      EMV Watch: Speed Up Checkout this Holiday Season

      The holiday shopping season officially kicked off this past Friday as retailers launched their Black Friday sales. While retailers have been honing their holiday sales processes for years, the transition to EMV has the potential to throw off the delicate balance of customer support, fraud protection, and checkout speeds that retailers are used too. The…

      November 30, 2015 by wcapra No comment(s) PAYMENTS+, RETAILSYSTEMS+ black friday, checkout, EMV
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      221 North LaSalle Street Suite 1325 Chicago, IL 60601
      1-312-873-3300
      info@wcapra.com
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