The following summary and its attached report are the fourth of an ongoing series by the W. Capra Data Science team on the impact of the Covid-19 outbreak on the industries we service over time. The first report can be found here, the second report can be found here, and...
Beware the ROI Focused Merchant in the Era of COVID-19
History tends look unfavorably upon those who take advantage of others when the world is at its most vulnerable. We’ve already seen this play out numerous times in the last couple months as the COVID-19 pandemic has gripped the world; a Tennessee man who tried to take advantage of market...
COVID-19 Trends by State: April 30 Update
The following summary and its attached report are the third of an ongoing series by the W. Capra Data Science team on the impact of the Covid-19 outbreak on the industries we service over time. The first report can be found here and the second report can be found here....
COVID-19 Crisis and Data Privacy: The Latest Updates
As government bodies across the globe scramble to slow the spread of COVID-19, leaders are struggling to find a balance between individual privacy rights and public health concerns. In the face of social and economic pressure, governments in the EU and US have turned to sophisticated surveillance tools to help...
COVID-19 Trends by State
In these uncertain times, the W. Capra Data Science team has taken upon itself to report on the anticipated impact that the COVID-19 outbreak will have on the verticals we service over time. Using data current as of April 13, this first report is intended to identify and predict how...
Nonstop, Look & Listen
This article originally appeared in the CStore Decisions. CStore Decisions’ online content can be found here. “Epic Convenience” was the title for my planned remarks for the New England Convenience Store and Energy Marketers Association (NECSEMA) annual expo, which I didn’t get to share because of the COVID-19 pandemic. But...
POS Opportunities Expand
This article originally appeared in the online edition of CStore Decisions. CStore Decisions' online content can be found here. In 2020, new point-of-sale (POS) solutions, including frictionless solutions, are giving c-store retailers much to consider. “Retailers continue to be confronted by POS solution providers’ attention to delivering software to support...
The Paradox of Data Collection
The latest trends in the consumer engagement sphere are tracking toward a commercial environment in which brands maintain unique relationships with individual consumers. The loyalty wires of late have been buzzing with words like personalization, one-to-one and clienteling, all of which point to the notion of a brand providing valued...
W. Capra Adopts NIST Privacy Framework Approach to Data Privacy
The National Institute of Standards and Technology (NIST) has released version 1.0 of the NIST Privacy Framework: A Tool for Improving Privacy through Enterprise Risk Management on January 16, 2020. This framework was developed starting in September 2018 using a “robust, transparent, consensus-based collaboration with private and public sector stakeholders.”...
Analysis of the Texas AFD Anti-Skimming Regulation
Introduction to the Regulation On September 1st, 2019 Texas Legislature created Chapter 607 of the Texas Business and Commerce code related to card skimmers on automated fuel dispensers (AFDs). This chapter requires petroleum merchants to implement procedures to prevent, detect, and report the installation of skimmers on their unattended AFDs....
Utilizing an AWS framework to measure KPIs
When collecting KPIs, there are certain foundational questions that organizations must ensure they can answer: How can you be certain all of your system processes ran without error? What are the KPIs you are tracking? How long would it take to find out what data your KPIs are measuring? Would...
C-store Operators Move Technology Investments to the Must-Have Column
This article originally appeared in a print edition of Convenience Store News, written by contributor Melissa Kress. Convenience Store News’ online content can be found here. Not that long ago, technology initiatives were a nice-to-have in the convenience channel, a bonus to stand out in the competitive set. But today, convenience store...
