When competitiveness forces industry leaders to undergo change, W. Capra can assist to help harness and develop the change to take the lead in an industry. In W. Capra's view, market change is an excellent opportunity to transform a good business into a more successful one.

Industry Expertise
W. Capra is a recognized leader in providing ROI-based, management and IT services to the hotel, resort and gaming industries. Through innovative solutions with demonstrable, high-impact value, W. Capra strives to help clients overcome mission-critical business challenges. Whether a client wants to better understand its customers, increase sales to existing customers, expand market share, or improve margins, W. Capra knows how to help.

Through close partnerships with market-leading hotel, restaurant, retailing and gaming clients, W. Capra has developed a deep and expansive understanding of the issues aggravating the industry.

W. Capra's experts provide industry-specific management and technology consulting services which have been built upon many years of business, technology, and consulting experience confirmed from partnerships with numerous hospitality clients.

W. Capra has experience in a wide range of services for hotel, gaming and resort businesses including: aligning IT initiatives to business goals, building enterprise solutions, application integration and business intelligence.

W. Capra thoroughly understands the methodology of implementing hospitality systems and has developed a consistent and repeatable approach for the delivery of technology solutions. W. Capra also has significant leadership experience - projects, strategic plans, organizations, vendor strategies, and systems architecture.

W. Capra Services
As experts in enabling technologies, W. Capra focuses on Strategy, Process, Technology and People to help each client select the appropriate tools and platforms to achieve their stated objectives. Once a business goal is established, W. Capra applies a structured project management approach to systems development and implementation to ensure that a quality business solution is delivered on time and within budget.

W. Capra realizes that most hoteliers have a large investment in technology and will help to maximize the value of those legacy investments while identifying and implementing solutions to meet new business challenges. Cost-effective stair-step improvements may be the most advantageous and practical. W. Capra works to integrate all systems to ensure compatibility in the most efficient and effective way to exceed client expectations. Finally, W. Capra offers training and support to clients and their employees to ensure the successful adoption of new systems, while preserving legacy investments.

W. Capra has specialized knowledge in the following technical areas:

• Customer Loyalty & Consolidated Customer Views
• Data Warehouse/Decision Support Systems
• Package Implementation (POS & Back office)
• Internet-based Technologies and Solutions
• Site-to-Corporate Communications
• Technical Architecture
• Demand-Chain to Supply-Chain Integration
• Card Processing

For more information on W. Capra services, click here to contact us or call 1-312-873-3270.