W. Capra has managed 5 simultaneous POS deployment projects to over 9,000 retail sites for a major retail petroleum company. This included establishing implementation processes and procedures, creating standards for system configuration, and on-site installation and training. Managing multiple deployment teams from multiple vendors in multiple markets was required.



We have led the design, build, and test activities for integrating a new global POS system with existing legacy applications.



For the largest quick service restaurant company, W. Capra led efforts to establish testing, deployment and support processes for pilots of new Point-of-Sale solutions in several countries. We also provided leadership to the implementation and support of several efficiency gaining store applications.



We have implemented a 50 store pilot program for a client's future POS system, which introduced a graphical interface, camera solution for drive thru sequencing and customer order center concept.



We are currently developing global POS governance processes for the largest quick service restaurant company, including structured development processes, change management, release management, and service level management.



We are currently managing the QA lab for new global site systems for a major retail petroleum company. This includes establishing test strategies and plans and working with several global teams and vendors to execute. We have completed many test cycles for a Germany release and for several U.S. releases. We have built POS QA labs and have managed many POS QA cycles thru to completion.

W. Capra has led several site telecommunication selections and implementations from beginning to end. We have done this with multiple major retail petroleum companies with slightly different business strategies while achieving the same level of success. These projects have all involved site architecture, RFP process (vendor identification, selection, procurement, contract negotiation), SLA development, migration planning, and deployment.

We are currently leading an RFP effort for the delivery of broadband services for all retail sites of a major petroleum company. We have conducted challenge sessions in which we brought in qualified vendors to present solutions to address the broadband network requirements. This has helped to expedite the identification and selection of qualified vendors. In addition to supporting this RFP process, W. Capra identified synergies between this project and other strategic initiatives to help craft the offer which will impact the demand and eventual push/pull deployment.



We are currently leading two efforts to deploy new site broadband to retail sites. One is focused on company owned sites and it includes a new back office PC with various applications. The other is focused on a marketer channel and includes new payment technology.



W. Capra has extensive depth in the integration of site telecommunications with site and head office applications and understands the operational impacts of efficient and robust architectures. We also understand the cost saving opportunities and innovation that can be enabled by broadband at retail sites